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Pensioners will not be required to attend in person the Consulate General concerning the Citi Bank Proof of Life forms.
All Italian pensioners residing in this consular district can have their Citi Bank Proof of Life Certificate stamped by the Consulate by sending via post to the following address:

Welfare Department
Consulate General of Italy
83-86 Farringdon Street
London EC4A 4BL

1. The Citi Bank form signed by the pensioner, complete with his/her details including a telephone number;
2. Copy of a valid Italian ID or passport;
3. The envelope provided by Citi Bank with the postage already paid (Royal Mail 1st or 2nd class stamp);

4. A prepaid envelope with the pensioner’s address should they wish to receive a copy of the certificate.
Upon receipt of the above listed documents, the Consulate’s Welfare Department will contact the concerned individual by telephone and will then post the form directly to Citi Bank.