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Book an appointment through the call centre


Book an appointment through the call centre

If you wish to book an appointment through the call centre, you need to call the number indicated below and provide the operator with the information requested.

To book an appointment:

If you are not registered with the "PrenotaOnline" system, we kindly ask you to do so before reaching out to the Call Centre (click here and follow "new user registration"). You do not have to book an appointment through the "PrenotaOnline". Registration is needed in order for the Call Centre Operator to send you a confirmation of the appointment.


Tel.: 0203 327 6290*

Open Monday to Friday: 8.15am - 12.30pm (GMT)

* Standard call charges from landlines or mobiles apply depending on your network service provider. There are no additional costs.


On the day of your appointment at the Consulate, you need to submit all the documents required. For a full list, please click here.

For information on how our Call Centre handles your personal data, please click here

For children under the age of 12 are not required to attend the Consulate in person for the acquisition of biometric data, all applications MUST be received exclusively by post only. For further information, please click here. For further information, please click here.